top of page
FREQUENTLY ASKED QUESTIONS
​
We often get asked the same or similar questions from guests and will add any new questions here.   However, if there is something you want to know, but you can't see it here, please email us at villaorlandoglen@gmail.com
​
​
  1. Do international travellers of all ages need to apply for an ESTA to travel to the United States under the Visa Waiver Programme ?

    Yes, even babies must be approved to enter the United States, and applications must be submitted online to the US Department of Homeland Security using the US Customs and Border Protection Electronic System for Travel Authorisation (ESTA).  Everyone is strongly advised to apply for an ESTA before or at the time of booking their trip and no later than 72 hours prior to departure.  ESTAs last 2 years from date of approval and applications cost $21     per person.  Always ensure you access the official CBP website : Click here to apply now.
     
  2. Is the villa self-catering ?

    Yes, although we do supply a small starter pack of :
    1 x toilet roll in each bathroom along with a small bar of hand soap
    a few dishwasher tablets
    a few bin bags
    a sponge and cloth
    1 x Kitchen Roll

    In addition we provide washing up liquid, spray cleaner for counter tops and glass cleaner - we do expect guests to replace these if they run out.  We also provide kitchen tea towels. 

    Tip : There is a DollarTree shop on the 192, which is great for all your kitchen supplies and toiletries.
     
  3. How do I book the villa ?

    Send an email to Sandra Thomson at villaorlandoglen@gmail.com and we will send you a booking form and a copy of our Terms and Conditions. 
    Alternatively, you can text or call me on 07816 898199.  Please leave a message if we can't take your call right away and we will get back to you as soon as we can. 
     
  4. Any packing tips ?

    We regularly get asked this question, so over the years have put together an example of a packing list, based on our own and our guests tips for packing - feel free to download our list as an MS Word document, or if you prefer, just send us a message and we will email a copy to you





     
  5. Do you know where I can get a Vacation Planner ?

    Feel free to use our sample planner which can be downloaded as an MS Word document, or if you prefer - just send us a message and we will email a copy to you.






     
  6. Do you have a Facebook page ?

    Yes, please follow us at https://www.facebook.com/VillaOrlandoGlen/ for villa updates, availability, special offers and much more.
     
  7. Can you recommend anywhere we can look to find out more about Orlando ?

    We highly recommend joining the following friendly and fresh Facebook groups, which provide fantastic chat rooms and amazing sources of advice and tips:

    - Orlando, Florida and more
    - Disney Orlando Elite Group
    - The Florida Forum
    - Orlando fun in the sun  

     
  8. What is the average weather temperatures in Florida each month ?

    January         - High 22 degrees / Low 11 degrees
    February       - High 24 degrees / Low 12 degrees
    March           - High 26 degrees / Low 14 degrees
    April             - High 29 degrees / Low 17 degrees
    May               - High 31 degrees / Low 20 degrees
    June             - High 33 degrees / Low 23 degrees
    July              - High 33 degrees / Low 24 degrees
    August          - High 33 degrees / Low 24 degrees
    September    - High 32 degrees / Low 23 degrees
    October        - High 29 degrees / Low 20 degrees
    November     - High 26 degrees / Low 15 degrees
    December     - High 24 degrees / Low 13 degrees
        * source : NOAA
     
  9. Is Florida a tropical climate, and does it get Hurricanes ?

    Most of Florida has a tropical climate and has a defined rainy season from May through to October, when air mass thunderstorms with showers build up in the heat of the day and drop heavy but brief summer rainfall - but remember it will still be hot temperatures !!  The official Hurricane Season for the Atlantic Basin - the Atlantic Ocean, the Carribean Sea, and the Gulf of Mexico - is from 1 June to 30 November.  The peak of the season is from mid-August to late October.
     
  10. What wildlife, bugs and insects are there in Florida ?

    As Florida has a tropical climate, Alligators are abundant - it is assumed that Alligators may occupy any open space body of water and can be seen basking on the banks of lakes. Snakes, Geckos, ants and other insects are also common.  Expect to see them during your visit - they love the climate as much as we do, indeed it is their home.  We have regular pest control maintenance carried out in and around our villa, and any excessive pest issues should be reported to our Management Company so they can be dealt with.  During your stay with us, please keep windows and doors closed as much as possible (including the patio doors) to avoid little unwelcome pest visitors getting in. 
     
  11. What facilities and equipment do you provide free of charge ?

    Check 'Our Villa' page through the Menu above for details of what we provide.  If you can't find what you are looking for, let us know - we are happy to help. 
     
  12. When would we need Pool Heating ?

    Pool Heating is recommended during the months of October to April as pools lose heat into the air it is harder to keep warm when the external (ambient) air temperature is lower.  Electricity is very expensive in Florida and it costs a lot to heat all that water.  As owners we also have to pay local taxes on pool heating (currently 12%) which is a direct cost to us.  Our rates include things like pool maintenance, weekly pool cleaning and repairs.  Our Pool Company have to attend the villa to switch pool heating on and off and there is a charge for this service, to ensure it is ready for guests arrival.   In the hot Summer months, you won't need pool heating and will be thankful to step into a cool refreshing pool. 
     
  13. On our first day - where is the nearest shop for supplies ?

    Just 5 minutes away:-
    Head North up the street onto North Hampton Drive
    after 0.4m Turn left onto Trentham Lane
    immediately Turn right onto Sand Mine Road
    after 0.4m Turn left into Berry Town Centre for:
      Publix Supermarket - open 7 days per week from 7am to 10pm
      Continue further down past Publix, cross over the next jct, on your right is
      Applebees and Ihop
     
  14. Where is the nearest Walmart ?

    Head North up the street onto North Hampton Drive
    after 0.4m Turn left onto Trentham Lane
    immediately Turn right onto Sand Mine Road
    after 0.4m Turn left at the Traffic Lights onto US-27N
    2.3m keep straight on, past the sliproad for Disney World
    after 1.0m Turn right at the Cagan Crossing Traffic Lights
    immediately Turn right, then left into car park
     
  15. How do we get to the main '192' for Kissimmee and Disney World ?

    Head North up the street onto North Hampton Drive
    after 0.4m Turn left onto Trentham Lane
    immediately Turn right onto Sand Mine Road
    after 0.4m Turn left at the Traffic Lights onto US-27N
    after 2.3m  take sliproad signposted Disney World / 192 / Kissimmee
    this takes you straight onto the 192
    for Disney World, follow the 192 for about 7m
    then take the sliproad signposted Disney World, and follow the signs for the parks
     
 
​
​
​
​

​​

bottom of page